The problem
Separate reports show visits, transactions and revenue, but the customer journey between them remains difficult to explore. Each new question requires another view or another reconciliation.
Illustrative use case · Customer journey value
See where customer journeys lose momentum.
Explore customer activity, distribution and revenue together to understand the journeys and relationships behind an outcome.
Discuss your flow →How VisFlow helps
Syni supports interactive exploration of customer journeys and flow relationships, grounded in Runa’s knowledge context. VDOE can be evaluated for centrally governed follow-up flows and business logic.
Business value
Help commercial and operational teams follow new questions, understand the context around an outcome and identify where to investigate or improve the experience.
A practical starting point
Choose one customer journey and connect the activity and commercial evidence that helps explain it. Agree which questions the team needs to explore.
Connected capabilities
Enterprise knowledge platform
Build with ontologies, knowledge graphs, governed data and object-centric events. Runa connects business meaning to the evidence behind your analytics, decisions, applications and AI.
Decision & orchestration engine
Bring rule orchestration and flow orchestration together. Author and govern business logic centrally, coordinate cases and actions across systems, and keep decisions explainable.
Visualisation & flow intelligence
Explore the operational world through flow mining and distinctive insight visualisations—from an end-to-end view to the exact object, relationship and event.